FAQ

What is Kissan e mart? 

Kissan e-Mart is an online agricultural e-commerce platform that offers a wide range of products and services specifically designed for farmers, dealers and agricultural enthusiasts. We provide a convenient way to purchase agricultural inputs, equipment, seeds, fertilizers, pesticides, and more, all from the comfort of your home.

How do I create an account on Kissan e mart? 

To create an account on Kissan e-Mart, visit our website and click on the "Login" or "Register" button. Fill in the required information, such as your name, email address, and password. Once you submit the form, your account will be created, and you can start exploring and making purchases.

What products and services does Kissan e mart offer? 

Kissan e-Mart offers a wide range of agricultural products and services. Our product categories include seeds, fertilizers, pesticides, farm equipment, irrigation systems, animal feed, and more. Additionally, we provide advisory services, farming tips, and access to expert consultants to help you make informed decisions about your agricultural needs.

How can I place an order on Kissan e mart? 

To place an order, log in to your Kissan e-Mart account and browse through our product categories. Once you find the desired product, select the quantity and add it to your cart. Review your cart, provide the necessary details such as shipping address and payment method, and proceed to checkout. After successful payment, your order will be processed and delivered to your doorstep.

What are the payment options available on Kissan e mart? 

We offer various payment options to make your shopping experience convenient. You can pay for your orders using debit or credit cards, net banking, digital wallets, or other online payment platforms that are integrated into our website.

How long does it take to receive my order? 

The delivery time depends on your location and the availability of the products you have ordered. Generally, we strive to process and ship orders within 4-6 business days. After dispatch, the delivery time may vary depending on the courier partner and your location.

Can I track my order? 

Yes, once your order is shipped, we will provide you with a tracking number and a link to track your package. You can access this information through your account or the shipment confirmation email we send you.

What if I receive a damaged or incorrect product? 

We take utmost care in packaging and delivering your orders, but if you receive a damaged or incorrect product, please reach out to our customer support team immediately. Provide them with the details and they will assist you in resolving the issue by arranging a return, refund, or replacement as per our return policy.

Does Kissan e mart provide any after-sales support? 

Yes, we provide after-sales support to ensure your satisfaction. If you have any queries, concerns, or need assistance with any of our products or services, you can contact our customer support team via phone, email, or live chat. Our dedicated team is available to assist you and provide necessary guidance.

Does Kissan e mart offer any discounts or promotions? 

Yes, we periodically offer discounts, promotions, and special deals on various products. To stay updated with our latest offers, you can subscribe to our newsletter, follow our social media channels, or visit our website regularly.